Faqs

Frequently Asked Questions

Can I launder my pillow? How often should I wash my pillow?
Polyester and down and feathers can be washed at home. Memory foam pillows are spot clean only. Wash your pillow every 6 months. Replace pillows every 2–3 years.
How can a good pillow improve my sleep quality?
A good pillow improves support, reduces pain, and enhances overall sleep. Anti-allergy, ergonomic, and cooling pillows help with comfort and well-being.
How do I care for my items?
Check out our Care Instructions or visit the product page for specific instructions regarding your item.
How long will my pillow last?
Depending on your care and use, it’s time for a new pillow after 2-3 years.
How to order Hotel Collection Pillows?
Visit our website, choose your pillow, add to cart, and check out. You can also contact us at customerservice@hotelcollectionpillows.com.
What are the different types of pillows offered by Hotel Collection Pillows?
  • Down Alternative Pillows
  • Cooling Gel Pillows
  • Goose Feather Down Pillows
  • Lumbar Support Pillows
  • Memory Foam Pillows
  • Body Pillows
What are the filling materials used in Hotel Collection Pillows?
  • Down alternative
  • Goose feather
  • Cooling Gel
  • Memory foam
  • Polyester/Cotton
What is the difference between down and down alternative?
Our down is hypoallergenic European down with no chemicals, offering cool, breathable sleep. Our down alternative mimics natural down using safe, hypoallergenic polyester fibers.
What pillows do hotels use?
Hotels use a wide range. If you remember the brand or tag from the hotel pillow, send it to our customer service team to help find a match.