Contact Hotel Collection Pillows Customer Service
Have questions about your order, products, or delivery? Our Hotel Collection customer service team is here to help.
Call us: (800) 863-6109
Email us: support@hotelcollectionpillows.com
Response time: We respond within 24 hours, Monday - Friday: 9am–6pm & Saturday: 10am–4pm.
If you need help, please use the contact form below or reach out by phone or email.
How to Contact Hotel Collection Customer Service
You can contact our support team for help with orders, product questions, returns, warranty concerns, and general assistance.
Get in Touch
Our Location
3333 E. Spring Street, Suite 127 Long Beach, CA 90806
Phone
Office Phone: (800) 863-6109
support@hotelcollectionpillows.com
Send Us a Message
Business Hours
Our Location
3333 E. SPRING STREET, SUITE 127
LONG BEACH, CA 90806
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Frequently Asked Questions
1. How do I contact Hotel Collection customer service?
You can contact Hotel Collection Pillows customer service by calling (800) 863-6109 or emailing support@hotelcollectionpillows.com. Our team responds within 24 hours during normal business days.
3. Does Hotel Collection offer help with returns or warranty questions?
Yes. Our customer support team can help with returns, warranty-related questions, and other order concerns. Please include your order details when reaching out so we can assist you faster.
4. What should I include when contacting support?
To help us respond quickly, include your name, email address, order number if available, and a short description of your issue or question.
5. When should I expect a response from customer service?
We aim to respond to all customer service inquiries within 24 hours, Monday through Friday, 9am–6pm EST.