Polyester and down and feathers can be washed at home. Check the wash instructions on the tag or take it into the dry cleaners if you are unsure. Memory foam pillows are spot clean only. Most come with a washable cover that can be washed at home. We recommend washing your pillow every 6 months. You should replace your pillows every 2-3 years.

Pound for pound a good pillow is the best value way of improving your sleep.  We have all played late-night pillow origami trying to fold rubbish pillows into something that can support your head. We all know how bad we sleep with bad pillows, even on a great mattress.  A good pillow can help with not just your sleep, but also your health and well-being.  Whether that be an anti-allergy pillow, an anti-stress pillow or an ergonomic pain relief pillow, you can make a real impact on your quality of life as well as your quality of sleep.

Check out our Care Instructions or visit the product page for specific instructions regarding your item. 

Depending on your care and use, it’s time for a new pillow after 2-3 years.

To order Hotel Collection Pillows, you can visit their website and select the pillows you want. Then, add them to your cart and proceed to checkout. You can also contact them directly through their email: customerservice@hotelcollectionpillows.com on the website.

Hotel Collection Pillows offers the following types of pillows:

1. Down Alternative Pillows
2. Cooling Gel Pillows
3. Goose Feather Down Pillows
4. Lumbar Support Pillows
5. Memory Foam Pillows
6. Body Pillows

The filling materials used in Hotel Collection Pillows include:

1. Down alternative
2. Goose feather
3. Cooling Gel
4. Memory foam
5. Polyester/Cotton

We use 100% hypoallergenic European down that is BlueSign® certified and cleaned without any chemicals to harm you or the earth. Our Responsible Down Standard certified, 650 fill-power, pure Hungarian down fill provides a cooler sleeping environment and maximum breathability. Our Down will never have any sticks or quills like you find with feathers, which also makes it hypoallergenic.

Our Down Alternative is a proprietary blend of combed polyester fiber designed to mimic the luxurious density and loft of naturally-sourced down. It is also non-toxic and hypoallergenic.

Hotels feature a wide variety of pillows. The best way for us to make a match of what pillow you slept on is for our customer service team to see a photo of a tag of a pillow. The long black and white tag usually has the fill information on it, or sometimes there is a brand & pillow name on the tags. If you forgot to take a photo, you can call the hotel directly and ask them to send you a photo.